While the User registers with the Website, CIFCL collects certain basic personal information of the User and stores the same in the Website, which enables CIFCL to provide products, services and features that likely meet the needs of the User, and to customize the Website to make the User experience safer. CIFCL collects the personal information of User which it considers necessary for providing a better service to the User. The User can browse the Website without providing their personal information. When the User provides his/her personal information, he/she is not an anonymous User of the Website. For fully using the Website and availing the product/services provided therein, the User needs to register with the Website by providing his/her contact, identity information and other personal information as indicated in the Website. If the User is not willing to provide his/her personal information, he/she may opt out from registering with the Website.
CIFCL may automatically track certain specific information of the User based on his/her behavior on the Website. Likewise, CIFCL may use the said information to perform internal research on the User's interests, behaviour and demographics for better understanding, protecting and serving the User. The information provided by the User shall be compiled and analyzed on an aggregated basis. This information may include the URL that the User just came from (whether this URL is on the Website or not), which URL the User next goes to (whether this URL is on the Website or not), the User’s computer IP address and browser information.
If the User chooses to buy or sell vehicles/equipments and/or purchase other products/ services offered in the Website, then CIFCL shall collect information about the User’s buying and selling behaviour. CIFCL also collects other users' comments about the User in the feedback column of the Website. In the event of the User choosing to provide feedback on other users of the Website, CIFCL shall collect that information. CIFCL shall retain information as necessary to resolve disputes, troubleshoot problems and provide customer support to the extent permitted by law. If a User sends personal correspondence to CIFCL, such as emails or letters, or if other users or third parties send correspondence to CIFCL about the activities of User or postings on the Site, CIFCL may collect and store such information into a file specific to the said User.
CIFCL uses the personal information of User to improve the services/products offered in the Website. The personal information and other information of the User, which CIFCL obtains from the User’s current and past activities on the Website, shall be used by CIFCL to: measure User’s interest in the services/products provided in the Website; inform the User about online and offline offers, products, services, and updates; customize User experience; help promote safe trading; detect and protect CIFCL against error, fraud and other criminal activity; resolve disputes; troubleshoot problems; collect fees owed; enforce our User Agreement; sharing in the course of Classified listings with prospective buyers/sellers(including dealers involved in buying and selling) as the case may be; and as otherwise described to the User at the time of collection of information. CIFCL may analyze the information shared by various Users to identify the Users using multiple User IDs. CIFCL may compare and review User’s personal information for errors, omissions and for accuracy. If a User chooses to list a Vehicle/equipment for sale on the Website, CIFLC shall use such User’s address and billing information to bill the User and provide required support.
By using the Website and providing the required information, the User authorizes CIFCL & both its present and future associates to communicate with him/her via Email, Phone, SMS or any other means to offer the User their and CIFCL’s services, offer promotional offers, impart product knowledge as listed on the Website & offers of CIFCL’s associates regardless of the User’s DNC or DND status.
CIFCL may reveal the general statistical information about the Website and Users, such as number of Users, number and type of products and services provided, etc from time to time.
CIFCL may also use the information collected from the User to deliver information to User that are targeted to User’s interests, such as new services and promotions. The following are examples of some categories of persons to whom CIFCL may share User information from time-to-time.
b. CIFCL may aggregate the personal information of Users available in the Website and share such information in a non-personally identifiable manner to the advertisers and third parties for marketing and promotional purposes of Website.
a. On the listing of a classified advertisement by a User, and another User expressing his interest on the advertisement, the User who expresses interest over the advertisement will be provided with the contact information of the User listing the classified advertisement.
b. Likewise, the contact information of a User who expresses interest in a classified advertisement shall be shared with the User who has listed the said advertisement.
CIFCL shall comply with the directions of law enforcement agencies, statutory, judicial and non-judicial authorities and cooperate in the inquiries. Therefore, in response to a direction of law enforcement, regulatory or other such government authority, relating to an investigation, we shall disclose the User’s name, contact details, his/her behaviour/ activity in the Website with or without a subpoena or summon. However, in the effort to protect User’s privacy, CIFCL shall endeavour to insist the issuance of specific notice under relevant statute, subpoena, court order or similar procedure under law from the law enforcement, regulatory or other such government authority directing CIFCL to share the personal information of a User, prior to the sharing of any information of User to the said authorities.
CIFCL may be compelled to divulge personal information of User to government or third parties under certain circumstances. Further, third parties may unlawfully intercept or access transmissions or private communications or other Users may abuse or misuse personal information of a User that they access in the Website. Therefore, CIFCL does not promise and User shall not expect that his/her personal information or private communications will always remain confidential.
The User agrees, undertakes and confirms that while providing his/her information on the Website, the User shall not upload, display, host, publish, modify, update, transmit or share any information that:-
a) harms a minor in any way;
b) infringes any copyright, patent, trademark or other proprietary rights;
c) violates any law for the time being in force;
d) belongs to another person and to which the User does not have any right to;
e) is obscene, pornographic, pedophilic, libelous, invasive of another ’s privacy hateful, racially and/or ethnically objectionable, blasphemous, defamatory, harassing, harmful, disparaging, relating or encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever;
f) impersonates any other person;
g) deceives or misleads the Website and/or its Users about the origin of such information or shares any information which are offensive in nature;
h) threatens the integrity, defence, security, unity or sovereignty of India, its friendly relations with foreign countries or public order or causes incitement to the commission of any offence or prevents investigation of any offence; or
i) contains files, computer code, software viruses or programs designed to destroy, interrupt or limit the functionality of any computer resource.
To facilitate the communication and interaction among the Users of Website, CIFCL allows the User to access other users' contact details. As a seller, a User shall receive the contact details of the intending buyer(s) via email/ short messaging service (SMS) and as an intending buyer; a User shall receive the contact details of the seller(s) via email/SMS. By entering into the User Agreement hosted in this Website, the User agrees that, with respect to other user's personal information that the User obtains through the Website or through a related communication from Website or Website facilitated transaction, the Website hereby permits the User a license to use such information only for:
a) availing services offered through the Website,
b) any other purpose that the User expressly opts by providing adequate disclosures. The User shall give adequate opportunity to other Users to remove themselves from his/her database and an option to review the information collected by such User about other Users.
No User shall disclose personal information of another User to a third party without the specific consent of that another User and CIFCL.
The Website shall not tolerate spam. Hence, no User shall add another User to his/her email or physical mail lists in any circumstance without the express consent of that another User.
CIFCL shall verify the identity of User before granting access or making changes to his/her personal information. Subsequent to the registration of profile by a User in the Website, the User ID and Password will be required by the Website to access the said User’s profile.
By using the Website, the User consents to the collection and use of information disclosed by him/her in the Website. The User may at anytime, by writing to CIFCL, withdraw his/her consent to use the User information, in such event, CIFCL will desist from using it. However, CIFCL reserves the right to discontinue all services rendered under the Website to such User, immediately on the withdrawal of his/her consent.